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Hardware Repair Services

BarcodeFactory offers affordable maintenance for your mission critical operations. Our on-site contracts can include yearly PM, (preventative maintenance), visits and unlimited printheads, (comprehensive coverage).

Our Service Care Options include:
On-Site Service

Our technician comes to your business. Available anywhere in North America with parts in hand, typically 24 to 48 hours after call. Includes unlimited parts and service excluding print heads. Available with the following features:

  • Standard: Unlimited parts and service, excluding printheads.
  • Comprehensive: Includes printheads, accidental breakage on mobile computers.
  • Coverage: Same Day, (based on zip code where available), Next day or standard 1 to 2-day options.
  • Duration: 1 Year and Multi Year discounted plans are available.
  • PMV: Preventative maintenance visits (1-2 per year).

Comprehensive with print heads included is ideal for printers that are mission critical and used heavily. The free print heads often pay for the service.


Depot Service

Our depot service agreements are designed to extend the life of your Zebra printer and keep it running at the high level of performance you have come to expect and rely on.

  • Standard: Unlimited parts and service, excluding printheads.
  • Comprehensive: Includes printheads, accidental breakage on mobile computers.

Available for mobile printers and any desktop or industrial printer. Depot repairs are also available for all data collection devices.

No matter which program best fits your needs, you will have access to a wide range of benefits, including:

  1. Trained Product Experts
  2. Quick Turn-Around Times
  3. Genuine OEM Parts and Printheads
  4. Most Current Engineering Specifications
  5. A Commitment to Quality and Service

We Offer Licensed Service for these manufacturers and more. Contact us if your manufacturer is not listed.

Repair Experts for Honeywell, Zebra, Datamax, Sato, TSC, Toshiba-TEC, Cub, Intermec, Unitech, Motorola, Datalogic and more.

We also offer:

  • Wireless Site Surveys and Installation
  • RFID Site Surveys, Project Management and Installation
  • Spare Parts and Spare Hardware (Spare in the Air) - Ready to Ship, Fully Configured

For more information or to discuss your project, Contact Us or call 888-237-8525.


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