Brother Mobile Assure Premier Plus Service [1 Year]

Brother Mobile Assure Service Program

Brother Mobile Solutions is committed to empowering today’s mobile businesses with innovative, reliable technology. Now, with the addition of Brother Assure Extended Warranty Services, you can minimize downtime and maximize productivity—long after your standard warranty ends.

Their extended service programs are designed to provide continued access to the highest level of support and care. Choose from a range of cost-effective options tailored to meet your unique business needs and keep your operations running smoothly.

Brother Assure Service helps you extend the life of your printer while avoiding the financial impact of unplanned repairs. During your standard warranty, your device is covered by Brother’s industry-leading support. With Brother Assure, you can maintain that same level of protection beyond the warranty period, ensuring your printer stays in peak condition.

With Brother Assure, you’re backed by experienced professionals dedicated to getting your printer back up and running quickly. Brother's personalized support ensures that your device is handled with care and urgency.

Exceptional Service. Guaranteed Performance.

Brother's advanced depot repair facility and skilled technicians provide expert service across all product lines. Using only Genuine Brother Parts to ensure optimal compatibility, reliability, and performance—every time.

Service Program Offerings:

Select Service

• Warrants the printer to be free from manufacturer defects in material and workmanship
• Free phone support for the life of your product
• 5 day turnaround repair time from receipt of the printer
• Includes all parts, labor, cleaning and adjustment
• Outbound via Ground at no cost



Select PLUS Service

• Warrants the printer to be free from manufacturer’s defects in material and workmanship
• Free phone support for the life of your product
• PLUS Standard overnight* shipment of loaner printer
• Exchange units meeting Brother’s high quality standards include
• Brother owned and managed pool of new or nearly new printers
• Includes all parts, labor, cleaning and adjustment
• Outbound via Standard Overnight at no cost



Premier Service

• Comprehensive coverage protects the printer from all on the job accidents. Accidental damage to internal and external components that occur during normal use.
• 2 day turnaround repair time from receipt of the printer
• Includes all parts, labor, cleaning and adjustment
• Outbound via Ground shipping at no cost



Premier PLUS Service

• Comprehensive coverage protects the printer from all on the job accidents. Accidental damage to internal and external components that occur during normal use.
• Standard overnight shipment of loaner printer
• Special VIP 1-800 Technical Support Hotline
• Exchange units meeting Brother’s high quality standards includes Brother owned and managed pool of new or nearly new printers
• Includes all parts, labor, cleaning and adjustment
• Outbound via Standard Overnight at no cost



24 Hour Exchange Program

Brother Premier PLUS service is your ultimate coverage. This quick, overnight printer exchange program assures you receive a working printer within 24 hours with standard overnight outbound freight absolutely free! The Premier PLUS program bridges the gap between the turn-around time of depot repair and the higher cost of on-site service. Tap into Brother’s managed printer pool inventory when your printer is down, with no need for you to buy extra printers.