Elo EloCare AUR Warranty - Z-Series Stands [2 Year]

Elo Service

Discover Peace of Mind

Get services and support from the people who know your Elo products best. Choose the level of service you need from our dedicated programs. From Extended Warranty and Advance Unit Replacement to Accidental Damage Protection and Professional Services, with EloCare, we have you covered every step of the way.

EloCare offers extensive support with:

• OS 360: With OS 360, Elo offers security updates, the latest Android OS upgrades and device enhancements to help ensure Elo Android-based devices are secure and performing optimally throughout their lifecycle.

• Advance Unit Replacement: Minimize operational disruptions and ensure peace of mind with Elo's Advance Unit Replacement warranty services. In the event your device requires service, Elo offers access to expedited support, including shipping replacement units on the next business day if necessary.

• Accidental Damage Protection: Available for select Elo devices, Elo's Accidental Damage Protection service offers additional coverage against unintentional damage such as drops, impacts, and exposure to food or spilled liquids. Elo simplifies the claim process with no hidden fees or deductibles.

• Extended Warranty: By extending the standard factory warranty for up to five years, customers can align product warranty with planned product life cycles. In the event of an issue, the device is shipped to Elo, repaired, and returned to the customer.

• On-Site Exchange: Elo offers an optional On-Site Exchange warranty to cover you in the event your device requires service. Our technicians will come out to your location, replace the defective unit and schedule its pick-up and removal to get you up and running in no time.

• Professional Services: With EloCare Professional Services, we make it easy to get projects done right by providing you with dedicated project managers to support you through important stages of your product lifecycle.

• Battery Replacement: In the event your battery is broken or simply not operating at peak performance, Elo offers battery replacement warranty options that facilitate a hassle-free replacement.

• Out of Warranty Services: In the event your device needs service outside of the standard or extended warranty, Elo offers comprehensive our of warranty services to support repairs and maintenance.