Zebra OneCare Provides Worry-Free Ownership and Streamlined Management for Zebra Mobile Computers
 

Mobile devices such as the MC3300, MC9300, and the TC52 are invaluable for keeping your business running smoothly, but what happens when one of these devices runs into trouble? You can scramble around for support, or you can simply tap into Zebra OneCare services.

Zebra OneCare also allows you to simply pick up the phone and chat with a technician. Depending on the OneCare package you select, you can access support from 8 am to 5 pm local time or 24 hours a day, 7 days a week.

When you add Zebra OneCare to your Zebra mobile products, you get the peace of mind and the resources you need to maximize uptime and safeguard productivity. So, what does Zebra OneCare include?

 

Access to Help and Resources

Dealing with a software glitch on your mobile computer? Have questions about a recent update? Need help with another issue? OneCare provides 24x7 access to support resources and entitled firmware updates.

Zebra OneCare also allows you to simply pick up the phone and chat with a technician. Depending on the OneCare package you select, you can access support from 8 am to 5 pm local time or 24 hours a day, 7 days a week.

Want even more peace of mind? Then, opt for a specialized coverage plan with on-site support. A single call can bring a Zebra-trained and -certified technician to your facility. To ensure continuity of care, you work with a single point of contact from initiation to resolution, and you can choose from same day, next business day, or two business days support options.

 

Repairs and Replacement Devices

OneCare offers comprehensive coverage for device failures, normal wear and tear, and even accidental damage. If your Zebra device stops working, you can tap into Device Diagnostics for remote troubleshooting or return the device for a repair.

To ensure you're back on track as quickly as possible, Zebra guarantees quick turnaround time. Based on your selected service level, you can look forward to repairs in three to five business days or same day shipping for replacement devices.

 

Visibility into All Your Devices

VisibilityIQ™ gives you a bird's eye view of all your Zebra mobile computers. The dashboard displays an easy-to-understand overview, or you can drill down deeper with color-coded LifeGuard™ Analytics reports that show you exactly which actions you need to take.

This interactive tool also offers date picker enhancements, site assignment administration features, and site-level reporting so you can easily identify and isolate problem areas. Rely on OneCare's enhanced visibility tools stay on top of critical maintenance tasks, avoid unexpected repair issues, and improve operational efficiencies. 

 

Worry-Free Ownership

With Zebra OneCare plans, you can enjoy worry-free ownership and the reassurance that a dedicated team has your back. When you have a tight deadline, customers waiting for shipments, or other demanding situations, you need your devices working smoothly; OneCare ensures you never miss a beat.

Access unparalleled from-the-manufacturer support from experts who speak 17 languages, and enjoy peace of mind that if something happens, a team of Zebra specialists has your back.

Regardless of the level of support you need, there is a Zebra OneCare service plan for you. Ready to learn more? Then, contact us today at 888-237-8525.

 

 
 

For more information or to enroll, please fill out the form or call us at 888-237-8525.

Mobile Computer Scanners

Custom Labels