Toshiba TEC 4820

Toshiba SurePoint Touch Display

The ubiquity of the worldwide web and the pervasiveness of mobile handsets, netbooks and laptop PCs give consumers near limitless access to on-demand products, information and services. For retailers focused on strengthening customer advocacy, checkout speed, accuracy and a personalized shopping experience, it is no longer a differentiator to open new channels of communications with customers, it is a business imperative.

The SurePoint flat-panel touch display gives retailers a simple, yet innovative way to create a unique and distinctive experience for customers. Touchscreens help associates minimize wait time with speedy, accurate checkouts. When customer-facing displays are present for shoppers, they can scroll through receipts, access loyalty account information and respond to store promotions. Touch displays can also introduce new services at the point-of-sale, including third-party offers that help generate incremental revenue-all while making your store a favorite place to shop.

The Toshiba SurePoint touch display is engineered for optimum usability for store associates. Touchscreens dramatically reduce training time, enhancing the associate's confidence and productivity.

Robust infrared (IR) touchscreens never need recalibrating and they offer the most flexibility for various input devices-from a bare finger or stylus to a credit card-speeding transactions. Glare-proof tempered glass and unique unintentional touch rejec-tion maximize usability. In addition, tactile and auditory feedback during transactions-including a forward-facing speaker kit-help associates avoid unnecessary errors.

Retailers who deploy Toshiba SurePoint touchscreens at checkout can begin seeing an immediate return on their investment. Touch displays promote significantly faster throughput that can poten-tially reduce the number of checkout lanes open and the number of cashiers required at the front end.

While the innovative Toshiba SurePoint touch display helps improve employee productivity and positively impacts customer loyalty, it also enables retailers to operate smarter and realize a fast return on investment. For example, flashable firmware and security updates help reduce service and staffing costs. Built-in diagnostic tools monitor each display's health with critical information such as bulb life, brightness settings and power-on hours, maximizing the usable life. Peripherals can be attached and removed easily without disassembling the display, simplifying future upgrades.

The latest Toshiba SurePoint touch displays help retailers demon-strate their environmental commitment and build a sustainable business. More energy efficient than ever before, new displays support ultra-low power deep sleep automation and feature LED backlight technology free from harmful chemicals.1 The retail-hardened design ensures long service life even under the most extreme conditions. In addition, displays are constructed from recycled materials and packaging is made from 100 percent recycled post-consumer waste to help reduce the cost and environmental impact of end-of-life disposal.

As the world's leading provider of integrated in-store solutions and retail insights, Toshiba Global Commerce Solutions delivers end-to-end solutions for checkout, consumer interactions and retail operations that unlock amazing new possibilities for retailers and shoppers everywhere. In partnership with the Together Commerce Alliance, our global business partner program, we help bring innovation and value to every retailing experience so that you can delight your customers every day, everywhere.

Highlights

• Environmentally friendly LED backlight technology
• Unintentional touch rejection for enhanced usability
• Deep sleep enabled with Toshiba Remote Management Agent
• Easily attaches and detaches I/O for improved serviceability
• Embedded diagnostics promote display lif
• Flashable firmware update