Zebra Small Scope DGAM Remote Technical Consulting
| Software Version | Professional Services |
Product Highlights
Zebra, Professional Services, DGAM Remote Technical Consulting for Small Scope, Also Requires Quantity 3 of DGAM Expert Connect Software, Daily Sku PS-EXP-CON-DGAM-DAY (Quantity 3)
Requires: 3 PS-EXP-CON-DGAM-DAY DGAM Remote Technical Consulting
Spec. Sheet
Device Guardian Access Management (DGAM)
Automated Access Management for Zebra Mobile Devices
Zebra mobile computers, tablets and mobile printers are essential to keeping your business running efficiently. They help streamline daily operations, improve employee productivity and enhance customer service. However, managing access to these devices is just as important as the technology itself.
Manual device check-in and check-out procedures can create delays, reduce productivity and make it difficult to track equipment. Without clear accountability, devices are more likely to become lost, damaged or misplaced. Ensuring every device is fully charged and ready for the next shift can also become a time-consuming task.
Device Guardian Access Management (DGAM), part of the Zebra Guardian portfolio, simplifies these challenges through automated device access and centralized management. By combining Identity Guardian authentication with Zebra Guardian Cabinets, DGAM turns device storage into an intelligent access management solution. Employees can securely retrieve available, charged devices, while administrators gain real-time visibility into equipment availability, usage and status.
Designed to integrate with existing storage infrastructures, DGAM provides centralized management through a web-based portal. It also supports faster device recovery through QR code scanning and integration with Device Guardian.
Key Benefits of Device Guardian Access Management
- Improve Operational Visibility: Give employees and managers immediate access to device availability and usage information through an intuitive kiosk dashboard.
- Increase Workforce Efficiency: Help employees select fully charged devices before their shifts, reducing interruptions and unnecessary downtime.
- Improve Device Accountability: Track who checks out each device and when it was accessed to help reduce loss, damage and misplaced equipment.
- Recover Missing Devices Faster: Identify missing equipment and use Device Guardian capabilities to help locate and retrieve devices.
Device Access Management Features
Centralized Web Portal Dashboard
- Access device information anytime and from anywhere.
- View device status across all locations or individual sites.
- Monitor the number of devices currently in use, charging or missing.
Available Devices
- View all devices currently stored in Guardian Cabinets.
- Monitor individual device battery charge levels.
In-Use Device Tracking
- View devices that have been properly checked out.
- Identify the employee currently assigned to each device.
Missing Device Management
- View a complete list of missing devices.
- Mark devices as lost or out for repair.
- Activate audible alarms on lost devices.
Reporting Capabilities
- Missing devices, including device name, asset ID and cabinet ID.
- Lost and recovered device reports.
- Devices currently out for repair.
- Repaired device history.
- Historical reports filterable by cabinet and date.
Flexible Device Assignment
- Allow employees to unlock any available, charged device.
- Assign specific devices to designated users.
Supported Devices and Specifications
| Supported Devices | Zebra mobile computers running Android™ 11 or higher, Zebra mobile printers, handheld scanners and additional compatible devices. |
|---|---|
| Supported Displays |
|
Employee Access and Device Features
| Real-Time Battery Status | View battery status directly on the mobile device screen, including whether the device is fully charged or still charging. |
|---|---|
| Optional Physical Cradle Lock | Provide additional physical security with an optional locking cap. Users can enter a PIN or scan an employee badge barcode to release the lock on supported TCx models. |
| Automatic User Sign-Off | Automatically sign users out of their devices when equipment is returned to a charger. |
| Check-In Button | Allow users to switch between employees without returning the device to the cabinet, making it useful for multi-shift operations. |
| Flexible Device Unlocking |
|
| Continuous Device Connectivity | Optionally prompt employees to log in to DGAM directly on the device screen following a battery replacement or device reboot. |
Administrative and Management Features
| Easy Device Configuration | Register devices and assign them to specific Guardian Cabinets and locations through the Register Device DGAM screen. |
|---|---|
| User Permissions | Configure user access permissions for individual locations or across all company sites. |
| Administrator Roles |
|
| Flexible Device Naming | Identify devices using their manufacturer serial numbers or custom aliases assigned by an administrator. |
Intuitive Dashboard and Device Monitoring
DGAM features a straightforward, color-coded dashboard that provides an at-a-glance overview of device activity. Employees and administrators can quickly see how many devices are available, currently in use or missing. Selecting any status indicator opens additional device information and management options, including the ability to register new devices to a cabinet.
Available Devices
Select the Available status to review devices currently stored in the cabinet. Information includes device names, custom aliases, battery charge levels and the last recorded time each device was inside the cabinet.
In-Use Devices
Select the In-Use status to view devices that have been checked out and are currently in service. Review device names, aliases, battery charge levels and checkout times.
Missing Devices
Select the Missing status to identify equipment that has not been returned as expected. View device information, the current user, previous user and the reported reason for the missing device status to help locate equipment more efficiently.
Device Registration
Register new equipment, assign devices to specific cabinets and locations, and manage device access through the centralized dashboard.
Streamline Zebra Device Management with DGAM
Zebra Device Guardian Access Management helps organizations simplify mobile device distribution, improve equipment accountability and maintain device readiness. With automated access, real-time monitoring, flexible authentication and centralized reporting, DGAM helps keep employees equipped and operations running efficiently.