Zebra 5 Year Renewal for Wireless Insights Standard SaaS License

Zebra Wireless Insight

Wireless Insights is a service built into to Zebra Android devices that provides visibility to device analytics, roaming performance and voice data. Device agents from select network infrastructure partners collect and analyze the data to enrich their cloud dashboard. The curated data enables administrators to monitor network performance and proactively identify and remedy potential problems before they affect worker productivity. The solution consists of:

• Wireless Insights - generates data, voice and roaming insights from Wi-Fi data packets collected
• Vendor-specific dashboard and device agent - from a network infrastructure partner, such as Aruba, Extreme Networks, or Mist

Main Features:

• Monitor the experience and health of Wi-Fi networks to identify issues earlier and help mitigate disruptive incidents.
• View the network from end to end for complete visibility.
• Retrieve real-time data and voice analysis across all connected Zebra devices, including:
  • Data analysis – live and synthetic data analysis, location tracking with 802.11mc and root cause analysis.
  • Roaming analysis – characterize and monitor the health of the device, roaming performance and the health of the access points.
  • Voice analysis – live and simulated voice traffic analysis; call quality feedback, including latency, jitter and packet loss; combined Voice over Internet Protocol (VoIP) and connectivity/roaming analysis.
• Correlation of network and client events to identify root cause and pinpoint the location of performance degradation.
• Perform passive monitoring and on-demand synthetic testing of devices, with packet capture for offline analysis.

Wireless Insights enriches our ecosystem providers’ dashboard by providing Zebra mobile computer device analytics and voice data, giving customers holistic insight and visibility over their entire infrastructure to better expedite ecosystem challenges by proactively identifying issues across locations and uncover the root cause to maintain network stability and worker productivity.

• Actionable Insights with rich telemetry data from the network and Zebra Client across the fleet
• Correlation of network and client events to easily identify root cause
• Pin-point the exact location of performance degradation

Zebra Wireless Insights provides packet level data that is essential for troubleshooting and root cause analysis. This data is restricted by Android OS and not available for generic clients.

Capabilities	Zebra Wireless Insights	Generic Android Agent
Synthetic Testing
Real Application Performance (not synthetic)
Roaming performance and Root Cause Analysis from packet analysis (not available from Android OS)
Location-Issue tracking using 802.11mc
Access to persistent device identifiers (Hidden by Android OS A11+)
Service does not alter device performance*
Packet Capture

*Generic agents may impact device roaming behavior and battery performance

Wireless Insights Service Comes Preloaded And Requires A License For The Following Supported Gms And Non-gms Devices:

* Requires base build 11-16-05.00 with LifeGuard 83 or later
**Requires Mobility DNA Enterprise
***Requires base build 10-16-10.00 with LifeGuard 104 or later
**** Requires Mobility DNA Enterprise and Requires base build 10-16-10.00 with LifeGuard 104 or later
***** Requires base build 02-32-04.00 with LifeGuard 08 or later